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Tina R

1 reviews | Active since Oct 2018

22 Oct 2018, 13:53

Feeling ******.

It amazes me how easy Liberty deducts money each month and then when there is a death in the family and you need to claim they have no records on hand. The promise of coming back to you within in 48 business hours is just a joke.

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Replies (1)
Liberty Group South Africa
Liberty Group South Africa's reply23 Oct 2018, 12:03
Official

Dear Ms Roos

Thank you for your posting.

Agreeable to our telephonic conversation earlier on:

I would like to sincerely apologise for the frustration you are experiencing.

Can you please send me the correspondence, so that I can urgently assist.

Please feel free to contact me should you require any information.

Kind regards

Sizwe Ncipha

Liberty Group Customer Relations

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Best regards,