JC
Joan C

1 reviews | Active since Mar 2017

04 Mar 2022, 07:58

False profile financial info.

My husband went in early pension November 2021. I want to warn people to be very careful to invest in these above mentioned companirs. The fanancial advisor which came to see is about our pension money we invested in Stanlib came with false info and promises. Over December 2021 over festival season so we could not do much. January i struggled to get hold of the financial advisor that was working with our pension investment. Sent emails and whatsapp msg. She never got back to is. It cost us to contacts another financial advisor to find out about our pension ect. The first financial advisor told is she will not be taking het commision from our pension investment. Stanlib sent is a profile stating how much we will be getting every month after tax deductions. To put suprise we saw that the financial advisor took R39000.00 for commission. And we got our first pension payment out this month R2000.00 less than they said in the profile. I sent a email to the financial advisor to enquire about it. The msg we got was the tax deductions was môre than they quoted. But she will be sitting with Stanlib financial advisor and will get back to us to sort the problem out. This was last week and still have not heard from them. People please be very sure of your details and facts before imvesting your money into these two companies If it was just my husband i could understand a human fault but there was another colleque that worked with my husband that also went in pension got the same treatment as my husband did. We have a life insurance by liberty life by the second financial advisor that i had to contact. She is efficient and on the ball. But because we were blinded with wrong info with the financial advisor that delt with our pension i cannot trust these two companied anymore.i got it in black and white but still it means nothing.

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