MM
Motlhajoej M

1 reviews | Active since Sept 2016

01 Nov 2016, 17:20

Failing to update,on progress of claim

<p>My name is Johannes Gopolang Motlhajoe i made a claim for my withdrawal on my provident fund on the 19October2016 but still now they are not updating me on the progress of the claim i did sent all documents needed to Ivan Rowe financial adviser in rustenburg but he is falling to update me on the progress of my claim,membership number M245485B,Liberty Corporate, Fund participating employer number ********** 983,Employer Precrete Nozala</p>

0
Replies (1)
Liberty Group South Africa
Liberty Group South Africa's reply07 Nov 2016, 08:42
Official

Good day Johannes

We apologise for the frustration this matter has caused you. I have escalated your complaint to the relevant management to respond to you.

We will respond to you shortly with feedback.

Kindly contact me should you require any further assistance.

Kind regards
Jolene Lottering
Liberty Group Customer Relations
***