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refilwe M

1 reviews | Active since Oct 2013

08 Oct 2015, 18:13

Excellent service

I called into the call centre today to get an endowment policy and a lady by the name of maraba shabalala answered the call in a very friendly and professional manner i specifically spoke to her and another lady who assisted me to get a funeral policy whose name i have forgotten- but i could not believe how friendly and helpful these people were im so excited to be starting my journey will liberty and i will be telling everyone about the great service i got i deal with call centers frequently and after a while you get so used to the bad service but today i was amazed, thank you so much you are definitely assets i hope your bosses appreciate you!! :)

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Replies (1)
Liberty Group South Africa
Liberty Group South Africa's reply21 Oct 2015, 09:50
Official
Hello refilwefifi,

Thank you for your posting.

We appreciate you taking the time to compliment to Maraba Tshabalala on the awesome service that you received, I will ensure that she and her manager receive it.

Please contact me should you require further information or assistance.

Regards
Sizwe Ncipha
Liberty Group Customer Relations
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