MM
Madeleine M

1 reviews | Active since Sept 2017

09 Oct 2017, 18:48

Excellent response and follow up

I would like to thank the team involved in finalising and sorting out the cancellation of a employers fund. Special thanks to Sumantha. My broker will be in touch to start my new policy and i am excited to do business again.

0
Replies (1)
Liberty Group South Africa
Liberty Group South Africa's reply10 Oct 2017, 09:14
Official

Dear Ms Munger

I want to thank you for the kind words you said about Sumantha. Your thoughts are important to us, but we're especially pleased when the feedback is positive. I'll be sure to share it with the relevant management.

We try hard to provide the best possible service to our customers and their satisfaction is our reward. The more satisfied customers we have, the more our business will thrive.

We really appreciate you taking the time to let us know we're doing something right. We look forward to serving you in the future.

Kind Regards

Sizwe Ncipha

Liberty Group Customer Relations

***