emabarrasing

my fitness benefits didn't get debited this month even though there was funds available, this is the second month now i am blocked again , i also pay for the black tag at planet fitness for own my cost and am being debited every month for the product and cannot use the gym <br> <br> i find this own your life product a horrible way to make money out of us with no competence , i phoned your call centre 3 times already this month and now i have been told i cannot go to the gym for another month until you'll figure out why my benefit was not debited. <br> i tried to go to gym twice last week and was absolutely embarrassed by the clubs management and not let into the club..... <br> <br> i have three products with liberty ie: life, funeral and ownyourliferewards and i am seriously considering moving my business to discovery or momentum, i was really happy with liberty before this saga but calling the call centre is the most painful experience as no-one can tell you what went wrong or even offer a solution. i even asked can i pay the 80rand at the gym and was told contently your gym is suspended, you must wait <br> <br> regards <br> <br> ****ed client <br> <br> <br> <br> <br> <br> <br> <br>