Don't trust liberty!

On June 11 Robyn Bowes answered my questions regarding the payout on my claim. With the claim process expected to take 10 working days and subject to them having all the required information, I needed to find out if they had what they needed. I had asked for the amount I was expected to receive and was told I would receive it shortly - the email is still on the way. I received no further communication from her ever again. June 13th. - Thapelo Molefo says they received the documents and the claim is in assessment (subject to them having all the required information, of course) I emailed this person back asking if Robyn could send me the amount. No reply. June 13 I received an email from Thulani Ndzwane saying the anticipated payment date would be on the 21st of June. Subject to them having all the required information, as always. Big red flag from the beginning. I emailed Thulani Ndzwane back asking if they had all the information required for them to pay out my claim. No reply. June 14 - I emailed my supposed financial adviser, having received the email address from Robyn Bows, Mogamet Fakir, asking the same question - do you have all the information required to make my payout? No answer. I decided to give them the benefit of the doubt - my own stupidity. People that can't be bothered to answer an email will not pay my money out. Where is your professional integrity, never mind as human beings? Who is handling this case? Who is in charge of all these people not doing their jobs? I will NEVER trust you again, and will make sure to spread the word very far and very wide. Why hasn't anyone told me why I haven't received my money yet? You took my money quickly enough - which is what pays YOUR salaries - and now sit with no money and no answers. DISGUSTING.