JC
Jacques C

1 reviews | Active since May 2009

05 Dec 2016, 14:42

DONT TAKE ANYTHING OUT AT LIBERTY LIFE

<p>To whom it may concern :</p> <p> </p> <p>If anyone reads this, awesome to say the least. </p> <p>Dont trust Liberty Life with 1c related to a RA to say the least. YOU ARE A FOOL !!! I have lost thousands and thousands to say the least !</p> <p> </p> <p>I am in an on going battle where they dont put their clients first. They rather do sums and see how they still can benefit before putting their clients first (That is super sad).</p> <p> </p> <p>Liberty can learn from other firms (that i know for a fact)</p> <p> </p> <p>The motto is and i quote from a letter: </p> <p>At Liberty we strive to provide all our customers with the support and advice to enable them to make<br />informed decisions regarding their financial wellbeing. We therefore confirm that we are committed to<br />providing you with a high level of efficiency and service of world class standard.</p> <p> </p> <p>Mr Aubrey Faba (Regional head of sales in Great north)</p> <p>Ms Amanda Sebolai (CEO of customer care)</p> <p>Mr Thobo Dloti (Liberty's CEO)</p> <p> </p> <p>I addressed a letter to the CEO and the same people keep coming back to me with the same story. Thanks that the CEO noted my email. I think my story will have a personal reply from via rather than just "noted"</p> <p> </p> <p>I will get other input from the other investment firms related to this and see where things lead.</p> <p> </p> <p>I think it is going to get pretty hot now</p> <p> </p> <p>HP #1</p>

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Replies (1)
Liberty Group South Africa
Liberty Group South Africa's reply15 May 2017, 10:05
Official

Dear Mr Cilliers

I apologise for only responding to your posting now. We contacted Hello Peter early December and again now to have this posting removed.

The reason for our request was that this matter was considered resolved by the Liberty Group as per the Settlement offer you signed and accepted prior to your posting.

I can assure you that the names of the people you mentioned in this posting took it very seriously and as a result of all of their input an offer was made to you.

Please contact me should you require any assistance going forward.

Regards

Elna Lombard

Manager

Group Customer Relations

Liberty Group

emial: ***