Do you know how communication works?

For a company who is supposed to work with client's money, you really should focus a tad more on client communication. I have reached out to my 'financial advisor' and what a surprise to get absolutely no feedback. If my policy defaults I promise you I will take you to court for evey single penny I've ever paid over. It's beyond pathetic that a company with such a 'big name' is incapable of catering to it's cliets needs. If I do not get a reasonable solution to this problem by COB Monday 12 April 2021 I will take the matter further. Just because I moved to a new country does not give your company the right to stop communication and cause me to lose my over 10 year policy. FIX THIS!