MERN
Maria Elizabeth Rafael Neves

1 reviews | Active since Sept 2018

03 Sept 2018, 13:05

Dissatisfaction

Good Day,

I hereby strongly express how Unsatisfied I am with Liberty with the way my Claim has been handled.

I have spent so much time and effort on supplying any requested documentation from me Promptly.

I would definitely not recommend Liberty to anyone.

As a Claimant, and the up hills I have had to achieve, I wouldn't want my Children to go through this one day when I Pass Away.

0
Replies (1)
Liberty Group South Africa
Liberty Group South Africa's reply03 Sept 2018, 15:46
Official

Dear Ms Neves

Thank you for your posting.

I would like to sincerely apologise for the frustration that you are experiencing.

Your complaint has been escalated to the relevant management for urgent investigation and resolution.

We will shortly respond with feedback.

Please feel free to contact me should you require any information.

Kind regards

Sizwe Ncipha

Liberty Group Customer Relations

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Best regards,