disruptive

I receive annunities on a monthly basis. Money was was suppose to be credited in my bank on the 3rd of each month. Only for me to find out the system was shut down on the 31 December 2015.no payment was released to be paid to me. Today is the 7the and still nothing after me going to Liberty center and calling call center to emphasize the delay and how mulch my Life has been interrupted by the poor service of Liberty service. Nobody could give explanation as to why my payment was not processed . What on earth is go in on Liberty. Change your slogan from OWN YOUR LIFE TO DISRUPTIVE YOUR LIFE