mJ
mike J

1 reviews | Active since Apr 2015

02 Mar 2017, 13:17

dishonest company

<p>Liberty attempted to reduce values of my policy. They have never addressed their ***** attempt. An advisor said i should loan against the policy after completing the necessary i received a mail saying there was no loan value.</p> <p>They said that they would refer to actuaries as this advice was given by them. Three weeks have passed without them processing my request.</p>

0
Replies (2)
Liberty Group South Africa
Liberty Group South Africa's reply02 Mar 2017, 14:27
Official

Dear Mr James

Thank you for your posting.

Please note that I have escalated your complaint to the relevant management for urgent investigation and resolution.

We will respond shortly with feedback.

Please feel free to contact me should you require any information.

Kind regards

Sizwe Ncipha

Liberty Group Customer Relations

sizwe***

Liberty Group South Africa
Liberty Group South Africa's reply02 Mar 2017, 14:27
Official

Dear Mr James

Thank you for your posting.

Please note that I have escalated your complaint to the relevant management for urgent investigation and resolution.

We will respond shortly with feedback.

Please feel free to contact me should you require any information.

Kind regards

Sizwe Ncipha

Liberty Group Customer Relations

sizwe***