CN
Christa N

1 reviews | Active since May 2023

10 May 2023, 10:39

Disgusting service Liberty life

Good day

I just wanted to share my disgust with the lack of interest and service from Liberty Life. I have been trying for months to resolve issues of me being over charged for policies that was meant to be cancelled. But rather than assisting, it seems that Itanie and Jafta is more interested in lining their own pockets. Jafta went and did his own thing and now I am asking for assistance, Jafta says he is fixing his mess in adding products that I did not request as I trusted him to rectify this. Liberty is currently *****ing my money and as I'm pleading for help, nothing is being done. SHAME ON YOU. What the people do that works for you is a reflection on you and I have the mind to rather cancel everything! Get your house in order

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Replies (1)
Liberty Group South Africa
Liberty Group South Africa's reply25 May 2023, 22:04
Official
Dear Christa
 
Thank you for giving us the opportunity to resolve your complaint.
  
We confirm that this matter has been resolved.
 
Regards

Lerato Rikhotso
Liberty Group Customer Complaints
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