DL
Dhano L
1 reviews | Active since Jan 2018
13 May 2019, 19:34
Disgusting liberty life
So my saga still continues. Liberty life simply sents a response as though they actually going to help, but still continues with their pathetic useless service.
To date ive still not had my claim paid out. They thumb suck information they need, which is documents they actually not supposed to be getting. Furthermore, I've sent all the information in March already, and today I'm ssked for the very same thing.
They dont read your review, they dont take time to read,
Helpful (0)
Replies (1)0
Replies (1)Liberty Group South Africa's replyOfficial
15 May 2019, 15:22Dear Ms Letchman
Thank you for your posting.
I would like to sincerely apologize for the frustration that you are experiencing.
Please note that this matter has been escalated to the relevant management for urgent investigation and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regardsSizwe Ncipha
Liberty Group Customer Relations
***
Thank you for your posting.
I would like to sincerely apologize for the frustration that you are experiencing.
Please note that this matter has been escalated to the relevant management for urgent investigation and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regardsSizwe Ncipha
Liberty Group Customer Relations
***
Liberty Group South Africa's reply15 May 2019, 15:22
Official
Dear Ms Letchman
Thank you for your posting.
I would like to sincerely apologize for the frustration that you are experiencing.
Please note that this matter has been escalated to the relevant management for urgent investigation and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regardsSizwe Ncipha
Liberty Group Customer Relations
***
Thank you for your posting.
I would like to sincerely apologize for the frustration that you are experiencing.
Please note that this matter has been escalated to the relevant management for urgent investigation and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regardsSizwe Ncipha
Liberty Group Customer Relations
***
