MU
Martin U
1 reviews | Active since Mar 2009
06 Dec 2020, 08:47
Disgusting company
Amazingly discusting company. After ~40 years of paying into an RA I can count the number of time I was contacted by their 'finacial advisor' on one hand, they were fine, they had their fees. I retire, payment will be 5-7 days, took more than three weeks, amount paid was R30,000 less than the statement value of 10 days before. Then, to cap it all off, this morning I get notified by my bank that the debit order for this policy has been paid.
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Martin U's updateReviewer Update
09 Jan 2021, 14:21Reply from Liberty:-
I apologise for the frustration that you have been experiencing and I have forwarded your complaint to the relevant a manager for urgent investigation and response.
We will respond to you shortly with feedback.
I am still waiting, however, I don't expect a response, typical of this company.
I apologise for the frustration that you have been experiencing and I have forwarded your complaint to the relevant a manager for urgent investigation and response.
We will respond to you shortly with feedback.
I am still waiting, however, I don't expect a response, typical of this company.
MU
Martin U's update09 Jan 2021, 14:21
Reviewer Update
Reply from Liberty:-
I apologise for the frustration that you have been experiencing and I have forwarded your complaint to the relevant a manager for urgent investigation and response.
We will respond to you shortly with feedback.
I am still waiting, however, I don't expect a response, typical of this company.
I apologise for the frustration that you have been experiencing and I have forwarded your complaint to the relevant a manager for urgent investigation and response.
We will respond to you shortly with feedback.
I am still waiting, however, I don't expect a response, typical of this company.