AM
Ayanda M

1 reviews | Active since Oct 2024

12 Aug 2025, 16:21

DISGUSTED

Dear Stash Support Team,

I'm writing to follow up on a recent incident where I was ****med, and R29,702.47 was deducted from my account on the 4th. Fortunately, your team was able to reclaim the funds from the perpetrator's account on the 7th. However, despite the successful recovery, the funds have not yet been refunded to my Stash app account.

I kindly request that you expedite the refund process, as I was assured that the funds would be returned to my account immediately. Please find my details below for reference:

ID Number: *** Cellphone Number: ***

Thank you for your prompt attention to this matter, and I look forward to hearing from you soon.

Best regards, Mbali Sunshine Ngcoya

0
Replies (2)
AM
Ayanda M's update13 Aug 2025, 10:54
Reviewer Update
Dear Elroy Augustine,

Please note that up untill now, there is no response or assistance from your team.

I am convinced that stash is a **** and more people should get aware of that.

I will be going to Umhlobo Wenene FM and Ukhozi FM to expose you guys.

You cannot get away with ****ming us of our money.

My issue is still not resolved.
AM
Ayanda M's update15 Aug 2025, 09:35
Reviewer Update
- STASH - Our ref: [***]

Dear Liberty,

I'm writing to express my disappointment with the service I've received from your team. The payment of R29702.46 that was supposed to be credited to my account on August 13th at 10 AM has not yet reflected in my Stash account. It's been over 24 hours, and I'm still waiting.

I appreciate the efforts of Miss Du Preez to assist me, but unfortunately, the funds are still not visible in my account. I'm concerned about the delay and would appreciate it if you could provide an update on the status of my payment.

Mbali Sunshine Ngcoya

My ID Number - ***

Thank you for your attention to this matter. Kind regards