PB
Pauline B

1 reviews | Active since Mar 2019

31 Oct 2019, 21:19

Disgruntled

Our Tax practitioner is doing my Fiances Tax.. she has requested a contributions certificate.. and Liberty is saying they do not issue it.. because his fund is through his Company. Its ridiculous.. you have a right to get that letter .. yet you are refusing. I will be calling tomorrow to make waves. Because its unacceptable service.

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Replies (1)
Liberty Group South Africa
Liberty Group South Africa's reply01 Nov 2019, 11:25
Official
Dear Pauline 

We apologise for the frustration and you and your fiance has experienced and I have forwarded your complaint tot the relevant department for urgent. investigation and response.

We will respond to you shortly with feedback.

Please contact me in the interim should the need arise.

Regards
Naome Ncube 
Liberty Group Customer Relations
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