mH
melissa H

1 reviews | Active since Dec 2017

31 Dec 2017, 15:59

Disability Payment (IPP)

My partner is terminally ill with a brain tumour... He is still waiting for his monthly IPP payment. Besides the obvious inconvenience of not being able to service monthly financial commitments, his cancer medication is very expensive and it seems it would appear that Liberty don't give a damn! Thanks for NO COMMUNICATION. A call was made to Desire Goldman (COO) on Friday 29 Dec 17 at 12:30 midday for assistance... The call was cancelled. Happy New Year !

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Replies (1)
Liberty Group South Africa
Liberty Group South Africa's reply02 Jan 2018, 14:38
Official

Dear Ms Huggins

Thank you for your posting.

I would like to sincerely apologise for the frustration that you are experiencing.

Please note that your complaint has been escalated to the relevant management for urgent investigation and resolution.

Please feel free to contact me should you require any information.

Kind regards

Sizwe Ncipha

Liberty Group Customer Relations

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