Disability Claim Payout

They are very s****ed at taking one's premium every month, but when it comes to paying out a claim, they are pathetic. My husband contributed for over 20 years until he became disabled and very ill in December 2016. They should have paid out his disability claim after 6 months from becoming disabled. After countless, documents, e-mails, doctors' visits, blood sweat and tears they finally accepted his claim 15 months after becoming disabled. Now they are dragging their feet with the payout. After having been promised 8 to 10 days, within 48 hours of acceptance of claim and 7 workings day on seperate occasions I demanded an exact date of payment. This was the pathetic response I got and I quote verbatim: " Dear Dr

Payment of the claim is currently been processed Once the payment is finalised the confirmation of payment letter will generate and be forwarded to yourself

Regards"

My husband's already frail health is suffering as a result of the stress of this process and the utter incompetence is astounding