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Nolwazi N

1 reviews | Active since Aug 2022

17 Apr 2026, 23:10

Disability claim - Outcome communicated with the respective beneficial outline incorrect information

My dissatisfaction with the Liberty Group financial Services how my husband case is poorly treated.

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Replies (2)
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Nolwazi N's update17 Apr 2026, 23:40
Reviewer Update
The manager Daya Arthie incorrectly choose the drug and alcohol rehab facility instead of the Vista clinic (Psychiatric hospital) to intentionally get my husband disability claim declined since I lodged a complain regarding the delay of the possible payout.

This indicate that no proper reviews were considered by the assessor on his medical certificates because they clearly states medical condition. Such results are emotional damaging and distressing. After waiting for a period of two months for the claim outcome then we just receive feedback that no further investigation is needed because my husband was in rehab center this is shocking when his really suffering from mental illness.

I wish that this claim can be handle with pure intentions so that we can get necessary feedback and be compensated rightfully.


NN
Nolwazi N's update20 Apr 2026, 20:56
Reviewer Update
Hi Elroy

Please can you let me know when can we expect feedback from this case.

Best regards
Nolwazi Matloa