Disability claim frustration and raw deal

Dear Sir / Madam I must say that i was not surprised at all by the extremely poor ratings and amount of daily complains of yours and my insurance company. The BAD , DISGUSTING service that i have receiver over the last 14 months regarding my disability claim is no LONGER ACCEPTABLE . I have been told endless amount of times that my claim has been escalated and escalated and escalated that by now GOD should be in control of my policy , but i still have no answers from Liberty Life . Letters and forms from Doctors , 5 years of medical aid records , medical requests for consultations to my GP of 8 years ago !!!!!!!! What else do you need to process my claim? You feel fit to take my debit order for years for a contract that specifies my occupation but now REFUSES to Honor your part of the deal . You leave me without ANY confidence in your company and services . Liberty Life has no customer respect at all , and i personally will in future stay away from your company regarding any insurance , pension plans or investments. Your frustrated old customer