Difficulty in getting forms to cash in a RAF.

Why must i wait for 4 days for you to send me a form to cash in a retirement annuity.? I am not interested in discussing the matter with any of your commission driven vultures.You seem to have your financial advisors interests at heart and the client is just a commodity that csn be abused. Most 'normal' financial institutions have these documents available on their website. You don't presumably , so you can drive the redemption request to one of your sales people . I am done with Liberty Life and having my life made difficult .