1 reviews | Active since May 2016
Descrimination against sick people!!!!!!!!
<p>A liberty life agent came to speak to me to find out if I was interested in their life policy and their retrenchment plans. We spoke and I told him about my history and so forth. When it was time for the follow up appointment so that he could tell me how much I could put away in my retirement fund and that, obviously we talked. He told me that Liberty could not cover me for life insurance or I am a risk for life insurance and therefore Liberty will not give me cover. This reason is because I have Relapsing Remitting Multiple Sclerosis! Therefore I am a risk. A lost cause! ***! I know there is no cure, but thank you for making it feel so much better! It was not my fault I was diagnosed with MS, NO-ONE in my entire family has it. So explain the descrimination! Explain how I must not be angry and just accept. The agent had told me that one of his colleagues had explained to him that it's like buying a used car and trying to insure it as a new model. Really?! That's disgusting!</p>
Dear Ms Tolmay
Thank you for your posting.
I would like to sincerely apologise for the frustration that you are experiencing.
Please note that your complaint has been escalated to the relevant management for urgent investigation and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
Dear Ms Tolmay
Thank you for your posting.
I would like to sincerely apologise for the frustration that you are experiencing.
Please note that your complaint has been escalated to the relevant management for urgent investigation and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
