MW
Michael W

1 reviews | Active since May 2017

03 May 2017, 11:04

Deducting money after cancellation

<p>I cancelled a life insurance policy and they still had the audacity to debit me</p>

0
Replies (2)
MW
Michael W's update08 May 2017, 10:02
Reviewer Update

Still no response. By the way i just checked and they double debited me in february, i guess ill have to phone seeing as though they too lazy to contact me

Liberty Group South Africa
Liberty Group South Africa's reply12 May 2017, 10:12
Official

Dear Mr De Wet

We apologise for the frustration that you have experienced and I have forwarded your complaint to the relevant manager for urgent investigation and response.

We will respond to you within 24 hours.

Kindly contact me should you require any further information or assistance.

Regards

Naome Ncube

Liberty Group Customer Relations

***