LJ
Lisa J

1 reviews | Active since Mar 2014

03 Nov 2020, 14:53

Debit Order Refund

Liberty life over promise but never delivers. I have been debited twice and struggling to get my refund. Policy updates take over a month for system updates. Really not happy with Liberty service.

0
Replies (3)
LJ
Lisa J's update03 Nov 2020, 20:05
Reviewer Update
Hi Naome

I will forward you all the relevant details regarding my policy. What l signed up for and be debited for is different. It's been back nd forth on calls and email with the Liberty call center so annoyed. I have been inconvenienced by being double charged in my premiums nd not happy at as this tarnishes my credit record. May the consultant contact me on my work no. Or my other mobile no.***. Thank you
LJ
Lisa J's update07 Nov 2020, 08:19
Reviewer Update

Liberty life over promise but never delivers. To date no consultant has contacted me so so frustarted. I am still waiting for Noame Ncube and team to get back to me. I have been inconvenienced on my debit payments for Oct due to this double payments. Can the manager contact me and look into my policy for a refund!

LJ
Lisa J's update07 Nov 2020, 08:20
Reviewer Update
Liberty life over promise but never delivers. To date no consultant has contacted me so so frustarted. I am still waiting for Noame Ncube and team to get back to me. I have been inconvenienced on my debit payments for Oct due to this double payments. Can the manager contact me and look into my policy for a refund!