1 reviews | Active since Apr 2017
Death claim - Is Liberty short of cash / having cash flow problems ?
Liberty doing everything possible to delay settlement in a death claim. We complete all the required documents they send, then they claim we filled incorrect forms, ID not clear BLAH BLAH
They must be having cash flow problems!!!
Call centre agents are under trained and cannot escalate....empty promises
Dear Mr Sneddon
Thank you for your posting.
As per our telephonic conversation earlier on refers:
I would like to sincerely apologise for the frustration that you are experiencing.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
Dear Mr Sneddon
Thank you for your posting.
As per our telephonic conversation earlier on refers:
I would like to sincerely apologise for the frustration that you are experiencing.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations