RT
Ronwynne T
1 reviews | Active since Nov 2019
27 Nov 2019, 19:34
Death claim
Death claim problems with liberty for overseas beneficiary. Many phone calls placed always with no results but to put a query forward and never any follow up call or answer to the problem. Absolutely no replies on emails... Ridiculous service from consultants answering phones.
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Replies (1)
Liberty Group South Africa's replyOfficial
28 Nov 2019, 15:57Dear Ms Taylor
We apologize for the frustration that you have been experiencing and I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you with feedback shortly.
Please feel free to contact me should you require any assistance.
Regards
Sizwe Ncipha
Liberty Customer Relations
***
We apologize for the frustration that you have been experiencing and I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you with feedback shortly.
Please feel free to contact me should you require any assistance.
Regards
Sizwe Ncipha
Liberty Customer Relations
***
Liberty Group South Africa's reply28 Nov 2019, 15:57
Official
Dear Ms Taylor
We apologize for the frustration that you have been experiencing and I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you with feedback shortly.
Please feel free to contact me should you require any assistance.
Regards
Sizwe Ncipha
Liberty Customer Relations
***
We apologize for the frustration that you have been experiencing and I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you with feedback shortly.
Please feel free to contact me should you require any assistance.
Regards
Sizwe Ncipha
Liberty Customer Relations
***