PI
Preetha I
1 reviews | Active since Dec 2016
26 Aug 2019, 21:44
Customer service
Terribly disappointed with your service. I have been trying to get a quote for a few days regarding car insurance. Even phoned your offices, the consultant said he would call me Monday morning-and he did not.
Word of advice-Please improve your customer service. Thanks
Helpful (0)
Replies (1)0
Replies (1)
Liberty Group South Africa's replyOfficial
27 Aug 2019, 11:41Dear Preetha Idicheria
We apologise for the service you have received thus far and I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Please contact me in the interim should the need arise.
Regards
Naome Ncube
Liberty Group Customer Relations
***
We apologise for the service you have received thus far and I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Please contact me in the interim should the need arise.
Regards
Naome Ncube
Liberty Group Customer Relations
***
Liberty Group South Africa's reply27 Aug 2019, 11:41
Official
Dear Preetha Idicheria
We apologise for the service you have received thus far and I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Please contact me in the interim should the need arise.
Regards
Naome Ncube
Liberty Group Customer Relations
***
We apologise for the service you have received thus far and I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Please contact me in the interim should the need arise.
Regards
Naome Ncube
Liberty Group Customer Relations
***