KO
Kobus O
1 reviews | Active since Mar 2010
22 Sept 2025, 14:34
Customer feedback on progress
I initiated a RA withdrawal with liberty some time ago. However, one gets limited feedback as to where in the process the withdrawal is and there are limited means to follow up which makes it difficult to plan the subsequent steps for funds transfer.
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Liberty Group South Africa's replyOfficial
22 Sept 2025, 15:26 Dear Kobus Olivier
I apologize for the frustrations you have experienced.
Your complaint has been submitted to our complaint resolution team for urgent investigation and response.
Regards
Elroy Augustine
Liberty Customer Relations ***
I apologize for the frustrations you have experienced.
Your complaint has been submitted to our complaint resolution team for urgent investigation and response.
Regards
Elroy Augustine
Liberty Customer Relations ***
Best regards,
Liberty Group South Africa's reply22 Sept 2025, 15:26
Official
Dear Kobus Olivier
I apologize for the frustrations you have experienced.
Your complaint has been submitted to our complaint resolution team for urgent investigation and response.
Regards
Elroy Augustine
Liberty Customer Relations ***
I apologize for the frustrations you have experienced.
Your complaint has been submitted to our complaint resolution team for urgent investigation and response.
Regards
Elroy Augustine
Liberty Customer Relations ***
Best regards,