1 reviews | Active since May 2014
******
<p>Life Insurance Cancelled and then you still debit my account - How in the world do you debit my account and then respond to me Oops.... Now i am waiting for my refund - PS this is day almost 15 days now......</p> <p> </p> <p>One thing is for sure i am now going to cancell the following:</p> <p>1. Monthly investment policy </p> <p>2. 3 x RA's </p> <p> </p> <p>Discovery will welcome me with open arms i am sure... </p> <p> </p> <p>shot with the service and nice way in treating customers.... NOT</p>
Dear Mr Langford
We apologise for the service you have received thus far.
This serves as confirmation that we have received your complaint and I have forwarded it to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Please contact me in the interim should the need arise.
Regards
NaomeNcube
Liberty Group Customer Relations
***
Dear Mr Langford
We apologise for the service you have received thus far.
This serves as confirmation that we have received your complaint and I have forwarded it to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Please contact me in the interim should the need arise.
Regards
NaomeNcube
Liberty Group Customer Relations
***