tM
thapelo M

1 reviews | Active since Sept 2017

17 Jan 2019, 15:37

*****ed

i have not yet taken the cover but you people have already derbited my account and now your financial adviser DEANDAREN SEWPERSAD has vanished. he is not replying to my emails.

0
Replies (2)
Liberty Group South Africa
Liberty Group South Africa's reply17 Jan 2019, 17:29
Official
Dear Mr Moleme
Thank you for your posting.
I would like to sincerely apologize for the frustration you are experiencing.
Can you please provide me with your ID number, so that I can urgently escalate your complaint.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
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Liberty Group South Africa
Liberty Group South Africa's reply17 Jan 2019, 17:41
Official
Dear Mr Moodley 

Thank you for your posting.
Agreeable to our telephonic conversation earlier on refers:
I would like to sincerely apologize for the frustration that you are experiencing.
Your complaint has been escalated to the relevant management for urgent investigation and resolution.
We will shortly respond with feedback.
Please feel free to contact me should you require any information.
Kind regardsSizwe Ncipha
Liberty Group Customer Relations
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