Critical yet shocking

<p>In January this year my Husband (Ernest) was diagnosed with fast Dementia.<br />Since February Liberty has been giving us the run around after having sent them all the necessary documents they still haven’t bothered to inform us what is happening with our claim? <br />“We believe that you should always have a positive claims experience. We aim for a hassle-free turnaround time and want the process to be as easy for you as possible.” Quoted- Liberty Life website.<br />Could anybody previously or currently having an unsatisfactory and unnecessary prolonged “dreaded disease claims service “rendered by Liberty Life, causing unnecessary hardship to the claimant, please contact me.</p>