MO
Monique O
1 reviews | Active since Sept 2011
10 Jul 2015, 11:20
Correction of paperwork - IRP5 / Directive
I have requested since 01 July 2015 - to have my IRP5 corrected with Liberty. They have issued me with two IRP5 with one Directive number. SARS isn't allowing this they are requesting ONE IRP5 with ONE Value one totaling to the amount on the DIRECTIVE sheet. I have been on phone calls contineously to and from people inside Liberty and I have had no success in this. With this SARS won't allow me to do my TAX Return. They have blocked me due to this. Please I'd like to have this attended to ASAP.<br> Thanking you.
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Liberty Group South Africa's replyOfficial
10 Jul 2015, 15:50Hello Monique Anne,
Thank you for your posting.
We apologise for the frustration that you have been experiencing and I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Please contact me should you require any further information or assistance.
Regards
Naome Ncube
Liberty Group Customer Relations
***
Thank you for your posting.
We apologise for the frustration that you have been experiencing and I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Please contact me should you require any further information or assistance.
Regards
Naome Ncube
Liberty Group Customer Relations
***
Liberty Group South Africa's reply10 Jul 2015, 15:50
Official
Hello Monique Anne,
Thank you for your posting.
We apologise for the frustration that you have been experiencing and I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Please contact me should you require any further information or assistance.
Regards
Naome Ncube
Liberty Group Customer Relations
***
Thank you for your posting.
We apologise for the frustration that you have been experiencing and I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Please contact me should you require any further information or assistance.
Regards
Naome Ncube
Liberty Group Customer Relations
***