LM
LUNGILE M

1 reviews | Active since Feb 2017

03 Feb 2017, 09:20

Complaint

<p>Liberty life insurance are a dishonest company. My aunt has been their most loyal customer since 1999 and they made promises they can't keep. The petty excuses they and cancelled her policy without her knowledge. When she went to enquire about it, they told her they would get back to her. Its been over 8 months and she's still waiting. I THOUGHT THIS WAS SUPPOSED TO BE A REPUTABLE COMPANY. I'm not satisfied and my aunt would like her money back with interest!!!!!! You can't pry on old innocent people like this and think that you can get away with it!! </p>

0
Replies (1)
Liberty Group South Africa
Liberty Group South Africa's reply22 Feb 2017, 14:05
Official

Dear Lungile

Thank you for your posting.

Please can you confirm if the letter that was emailed to you on 7 February 2017 has addressed all your concerns.

I look forward to your response.

Regards

Elna Lombard

Manager

Group Customer Relations

Liberty Group

Email; elna***