Comoliment to Innicentia Radebe in Claims department

I just want to recognise the exceptional service I have received from Innocentina Radebe within the claims department who turned what was alsmost a sour experience into a memorable encounter. She truly went out of her way to assist my sister and I who had just buried our parents due to Covid. I have no words either than to thank her from the depth of my heart. That was service at its best that we encountered through Innocentia Radebe who I believe also lost a parent.