TM
Thembinkosi M
1 reviews | Active since Aug 2015
26 Nov 2015, 19:04
Claim still not paid
Two and Half weeks ago I submitted all required documents to Liberty. I have had to contact the call centre 5 times, each time with a min waiting period 0f 10 min, when I get through I am being transferred to diff DPT. Liberty Corporate Service is absolutely diabolical! to say the least. whenever I call I am being told new stories all the about which document is not clear or \error"<br> <br> I would not recommend Liberty Just about to ANYONE who is ever interested in their services"
Helpful (0)
Replies (1)0
Replies (1)
Liberty Group South Africa's replyOfficial
30 Nov 2015, 08:00Hello tcmabaso,
We apologise for the frustration you are experiencing. Your complaint has been escalated to the relevant management for investigation and response.
We will respond to you shortly with feedback
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
We apologise for the frustration you are experiencing. Your complaint has been escalated to the relevant management for investigation and response.
We will respond to you shortly with feedback
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
Liberty Group South Africa's reply30 Nov 2015, 08:00
Official
Hello tcmabaso,
We apologise for the frustration you are experiencing. Your complaint has been escalated to the relevant management for investigation and response.
We will respond to you shortly with feedback
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
We apologise for the frustration you are experiencing. Your complaint has been escalated to the relevant management for investigation and response.
We will respond to you shortly with feedback
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***