EM
Esther M
1 reviews | Active since Oct 2015
06 Oct 2015, 14:25
Claim not paid as in policy
Hiermee wil ek graag dien probeer kry uit liberty Life wat nie hulle vereistes nakom soos aangedui in die polos ****rak nie.<br> <br> Alle dokumente is ingedien op 30.9.2015 voor 12h00 die middag. Dit is vandag die 06.10.2015 en ons het nog geen betaling van die polis of terug voer van Liberty self gekry nie.<br> <br> Alle navrae moet ons doen, hulle sal nie terug s***el nie.<br> <br> Kan Liberty asseblief opstaan en hulle verantwoordelikheid nakom.<br> <br> Ons het die verassing en diens alles al gedoen en die polis is nog nie betaal soos hulle belowe het 48Uur na die dokumente ontvang is nie.<br> <br>
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Replies (1)0
Replies (1)Liberty Group South Africa's replyOfficial
06 Oct 2015, 16:24Hello jacob2882,
Thank you for your posting.
We apologise for the frustrations you are experiencing. Your complaint has been escalated to the relevant management for urgent investigations and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
***
Thank you for your posting.
We apologise for the frustrations you are experiencing. Your complaint has been escalated to the relevant management for urgent investigations and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
***
Liberty Group South Africa's reply06 Oct 2015, 16:24
Official
Hello jacob2882,
Thank you for your posting.
We apologise for the frustrations you are experiencing. Your complaint has been escalated to the relevant management for urgent investigations and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
***
Thank you for your posting.
We apologise for the frustrations you are experiencing. Your complaint has been escalated to the relevant management for urgent investigations and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
***
