PC
Previn C
1 reviews | Active since Mar 2015
02 Mar 2015, 15:42
Change Of Contract!
I have a retirement annuity, life cover and the Own your Life rewards program with Liberty. I chose this company because I thought I would be dealing with professionals. I WAS WRONG! The main reason I chose the Own Your Life rewards was due to the promising Gym discount. A few months later, Liberty conveniently changed the \agreement."I am now expected to visit the gym almost daily in order to receive a discount"
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Liberty Group South Africa's replyOfficial
02 Mar 2015, 15:52Hello PChetty87,
We apologise for the frustration you are experiencing. Your complaint has been escalated to the relevant management for investigation and response.
We will respond to you shortly with feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
We apologise for the frustration you are experiencing. Your complaint has been escalated to the relevant management for investigation and response.
We will respond to you shortly with feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
Liberty Group South Africa's reply02 Mar 2015, 15:52
Official
Hello PChetty87,
We apologise for the frustration you are experiencing. Your complaint has been escalated to the relevant management for investigation and response.
We will respond to you shortly with feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
We apologise for the frustration you are experiencing. Your complaint has been escalated to the relevant management for investigation and response.
We will respond to you shortly with feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***