MN
Maggie N
1 reviews | Active since Dec 2009
04 May 2015, 11:07
Cant get hold of Liberty
Need information on my policies...but the online platform is a JOKE- i have been trying since last week to logon and access my policy information!!! Decided to call the call center- held on for a good minutes before i gave up! At least make sure ONE of your channels are working correctly!
Helpful (0)
Replies (1)0
Replies (1)
Liberty Group South Africa's replyOfficial
04 May 2015, 14:51Hello M_ND,
Thank you for your posting.
We apologise for the frustration that you have been experiencing and I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Please contact me should you require any further information or assistance.
Regards
Naome Ncube
Liberty Group Customer Relations
***
Thank you for your posting.
We apologise for the frustration that you have been experiencing and I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Please contact me should you require any further information or assistance.
Regards
Naome Ncube
Liberty Group Customer Relations
***
Liberty Group South Africa's reply04 May 2015, 14:51
Official
Hello M_ND,
Thank you for your posting.
We apologise for the frustration that you have been experiencing and I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Please contact me should you require any further information or assistance.
Regards
Naome Ncube
Liberty Group Customer Relations
***
Thank you for your posting.
We apologise for the frustration that you have been experiencing and I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Please contact me should you require any further information or assistance.
Regards
Naome Ncube
Liberty Group Customer Relations
***