Cancelling of Own your Life Rewards Programme

My fiance and I were encouraged to join Liberty's OYL Programme about 18 months ago. We joined with the main purpose of using the gym cash-back option (we were previously with Momentum Multiply and found that the OYL Programme had additional benefits which Multiply didn't have. <br> <br> Over the last 18 mths we have made full use of the gym and other benefits, including free sports tickets, rewards for flights booked etc. <br> <br> Now, out of the blue, we receive an email saying that the rewards programme is being discontinued and I will no longer be able to make use of the gym benefit from April 2016 (only two months away). I find this a VERY poor manner in which to treat loyal customers. I now have to go through the whole hassle of moving all my policies back to Momentum or join another rewards programme. <br> <br> Their excuse of the rewards programme being \increasingly commoditised\" is one which I find rather weak! They are the ONLY programme to offer FULL gym cash-back and FREE movie tickets, as opposed to discounts according to your status. The real reason is that they got greedy and started increasing subscription fees exorbitantly, so they battled to get new members. Very disappointing"