RS
Rea S
1 reviews | Active since Jul 2015
05 Nov 2015, 11:26
CANCELLATION
I've sent over 3 emails with regards to me wanting to cancel ,my RA policy on the 02nd Oct and I still got debited for November.<br> <br> Today I got mails saying that I cannot cancel my policy and I find that unacceptable.<br> Thank you for misrepresenting yourselves<br> <br> I WANT TO CANCEL MY POLICY AS PER ALL MY MAILS!! YOU STILL HAD THE AUDECISTY TO DEBIT MY ACCOUNT THIS MONTH ON THE 03RD NOV.
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Liberty Group South Africa's replyOfficial
09 Nov 2015, 13:20Hello ReeSeforo,
Thank you for your mail.
We apologise for the frustrations that you are experiencing. Your complaint has been escalated to the relevant management for urgent investigations and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
***
Thank you for your mail.
We apologise for the frustrations that you are experiencing. Your complaint has been escalated to the relevant management for urgent investigations and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
***
Liberty Group South Africa's reply09 Nov 2015, 13:20
Official
Hello ReeSeforo,
Thank you for your mail.
We apologise for the frustrations that you are experiencing. Your complaint has been escalated to the relevant management for urgent investigations and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
***
Thank you for your mail.
We apologise for the frustrations that you are experiencing. Your complaint has been escalated to the relevant management for urgent investigations and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
***