JM
Jo-Ann McDermott

1 reviews | Active since Jan 2015

24 Feb 2017, 15:25

Call Centre

<p>My number needs to be taken off your phoning list. If one more person phones me, i will be taking you to the consumer act, as this is now harassment. At 14:13 Candice advised me that she could not take my number off. I think you should advise your call centre people that "this is a not treating a customer fairly and the customer can take it further." REMOVE MY NUMBER NOW. </p>

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Replies (1)
Liberty Group South Africa
Liberty Group South Africa's reply24 Feb 2017, 16:04
Official

Dear Jo –Ann

Thank you for your posting.

Please note that I have escalated your complaint to the relevant management for urgent investigation and resolution.

We will respond shortly with feedback

Please feel free to contact me should you require any information.

Kind regards

Sizwe Ncipha

Liberty Group Customer Relations

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