1 reviews | Active since May 2011
Being held hostage
<p>I sent an email to Liberty Life asking if I can cancel my policy Life Policy ( ********** 1500). Liberty Life then sent an email back saying I cannot cancel the policy. Seriously? Am I being held hostage by Liberty Life?</p>
Good day Ian
We apologise for the frustration this matter has caused you. I have escalated your complaint to the relevant management for investigation and response.
We will respond to you shortly with feedback.
Kindly contact me on jolene.lottering@liberty.co.za should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
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Good day Ian
We apologise for the frustration this matter has caused you. I have escalated your complaint to the relevant management for investigation and response.
We will respond to you shortly with feedback.
Kindly contact me on jolene.lottering@liberty.co.za should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***