BE CAREFUL!!! **** Rewards - ****

I signed up for the rewards program through Liberty. The false promise was that I would receive my gym fees back to me if I take out this policy. The **** is that I'm supposed to be refunded no later than the 15th of each month. <br> <br> I have yet to receive my refund. I've called the call centre numerous time and all I ever get is a poor excuse and a false promise of when I should be refunded. <br> <br> I spoke to an advisor Sean and he promised me that the refund is going to be processed and that his supervisor will call me back. That was nearly a well ago. <br> <br> It's nearly the 15th again and I doubt I'll receive any refund due to me. <br> <br> I have numerous policies with Liberty but if these ************ can't follow up on a simple refund, what happens when they need to pay out my RA or investment plan? My thoughts are they will make up an excuse again. <br> <br> Pathetic service and **************** from a company that claims to have integrity.