BAD SERVICE. HORRIBLE. SHOCKING.

I requested my health loadings to be reviewed and removed a few months ago. This was as per my conversation with my health specialist that told me the loadings were not required as I can live a healthy normal life, continue running marathons, etc. with my health condition.<br> I submitted all documents to the Liberty Life advisor I normally liase with. I paid R2400 (!) from my own pocket (for the second time) since Liberty Life refuses to pay for any tests.<br> My request to have the loadings removed was not granted and no explanation provided. I have requested on more than one occasion for the underwriters to contact me and provide further explanation.<br> PLEASE CANCEL MY POLICY IF YOU ARE NOT GOING TO PROVIDE ME WITH A REASONABLE EXPLANATION AS TO WHY YOU REFUSE TO REMOVE MY LOADINGS AND NOT PROVIDE AN EXPLANATION. PLEASE ALSO EXPLAIN WHY I BOTHERED TO PAY R2400 FOR A CARDIOLOGIST'S REPORT THAT YOU DECIDED to IGNORE.