KK
Kgadi K

1 reviews | Active since Oct 2019

17 May 2021, 16:09

Bad service

I was horribly mislead and misinformed with regard to my existing policy. I had 2 policies with Liberty Life. One was a life cover and the other was a lifestyle. After settling my bond with standard bank, I canceled my life cover. And when I decided to cancel my lifestyle policy, the consultant advised me not to, as it will pay out at age 65. To my surprise, my policy has different portfolio. I'm disgusted to say the least. I'm going to report this matter to the ombudsman and my conversation with the consultant to be retrieved, an investigation to be set up. This is ridiculous.

0
Replies (0)