MF
Miriam F
1 reviews | Active since Sept 2018
01 Oct 2024, 14:50
Bad service
The consultants are not knowledgeable. They waste your time leave you hanging then drop your call. When did the service become so bad. When did customer service die. Liberty use to be one of the best and now they are just useless. Also the email address they provide . No one bothers to even acknowledge your email. Let's not talk about the website.
No no I don't think I will ever recommend anyone to take out policies with liberty.
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Replies (1)MF
Miriam F's updateReviewer Update
01 Oct 2024, 16:14And I apologise is all everyone says.
No one really bothers.
I loaded a two pot claim on the 6th now I'm being told that I have to wait another 30 days even after I was told yesterday sent for payment .
I really don't think your agents are fami**** with any processes.
Also why can they not respond to an email but your website says for info.aol us.
It dsnt make it better you apologising because nothing gets done about it. It's just standard procedure to say sorry
No one really bothers.
I loaded a two pot claim on the 6th now I'm being told that I have to wait another 30 days even after I was told yesterday sent for payment .
I really don't think your agents are fami**** with any processes.
Also why can they not respond to an email but your website says for info.aol us.
It dsnt make it better you apologising because nothing gets done about it. It's just standard procedure to say sorry
MF
Miriam F's update01 Oct 2024, 16:14
Reviewer Update
And I apologise is all everyone says.
No one really bothers.
I loaded a two pot claim on the 6th now I'm being told that I have to wait another 30 days even after I was told yesterday sent for payment .
I really don't think your agents are fami**** with any processes.
Also why can they not respond to an email but your website says for info.aol us.
It dsnt make it better you apologising because nothing gets done about it. It's just standard procedure to say sorry
No one really bothers.
I loaded a two pot claim on the 6th now I'm being told that I have to wait another 30 days even after I was told yesterday sent for payment .
I really don't think your agents are fami**** with any processes.
Also why can they not respond to an email but your website says for info.aol us.
It dsnt make it better you apologising because nothing gets done about it. It's just standard procedure to say sorry