bM
balekile M
1 reviews | Active since Jun 2013
16 Oct 2020, 19:54
Bad service
Im not happy with liberty life i have cancelles my savings policy with them more then 6 months ago. They still deducting money and 3 months has passed. The *********** stuff that hangs up the tellphone if they cant assist. They always claim that they work from home and will get someone to call me back regarding my problem. I am fed up and wont call or waste any of my money again trying to do they wok for them.
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balekile M's updateReviewer Update
10 Nov 2020, 12:40Dear Liberty
I still would like to say your services are not up to standard. You guys did contact me and assured me that things will be sorted in time. Double deductions were made for month of Oct for a policy which was cancelled. Now that i wany my refund i am told to wait for the funds to clear in liberty's account. And they tell me i should speak to my finance department but when i joined the policy i did not engage my finance finance department. I want the policy of my persal and want my money.
I still would like to say your services are not up to standard. You guys did contact me and assured me that things will be sorted in time. Double deductions were made for month of Oct for a policy which was cancelled. Now that i wany my refund i am told to wait for the funds to clear in liberty's account. And they tell me i should speak to my finance department but when i joined the policy i did not engage my finance finance department. I want the policy of my persal and want my money.
bM
balekile M's update10 Nov 2020, 12:40
Reviewer Update
Dear Liberty
I still would like to say your services are not up to standard. You guys did contact me and assured me that things will be sorted in time. Double deductions were made for month of Oct for a policy which was cancelled. Now that i wany my refund i am told to wait for the funds to clear in liberty's account. And they tell me i should speak to my finance department but when i joined the policy i did not engage my finance finance department. I want the policy of my persal and want my money.
I still would like to say your services are not up to standard. You guys did contact me and assured me that things will be sorted in time. Double deductions were made for month of Oct for a policy which was cancelled. Now that i wany my refund i am told to wait for the funds to clear in liberty's account. And they tell me i should speak to my finance department but when i joined the policy i did not engage my finance finance department. I want the policy of my persal and want my money.