1 reviews | Active since Nov 2017
Bad Service
Phoned the call center three times to send me a tax certificate on my policy . Been waiting five day now and have not receive anything from them. Login to The website is just as bad. Not receiving any emails from the system, the system just freezes up and you have to re-login to it with the same problems.
Dear Mr Van der Merwe
Thank you for your posting.
As per our telephonic conversation earlier on refers:
I would like to sincerely apologise for the frustration that you are experiencing.
Please note that your complaint has been escalated to the relevant management for urgent investigation and resolution.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
Dear Mr Van der Merwe
Thank you for your posting.
As per our telephonic conversation earlier on refers:
I would like to sincerely apologise for the frustration that you are experiencing.
Please note that your complaint has been escalated to the relevant management for urgent investigation and resolution.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations