1 reviews | Active since Jul 2014
Bad service
<p>Liberty deducted a debit ordere for a policy but claimed nearly R200 too much</p> <p>Admit there mistake but expect me to fill in claim forms for refund. </p> <p>They over deducted, they must rectify and give me my money back</p>
Dear Mr Joubert
Thank you for your posting.
I would like to sincerely apologise for the frustration that you are experiencing.
Please note that your complaint has been escalated to the relevant management for urgent investigation and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
***
Dear Mr Joubert
Thank you for your posting.
I would like to sincerely apologise for the frustration that you are experiencing.
Please note that your complaint has been escalated to the relevant management for urgent investigation and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
***